Frequently Asked Questions
Find answers to common questions about STARFIELDS, your astrological charts, relationship insights, and our services.
General Questions
What is STARFIELDS?
STARFIELDS is a comprehensive astrology app that provides personalized birth charts, daily horoscopes, and deep astrological insights. We combine ancient wisdom with modern technology to help you understand your cosmic blueprint and mindfully cultivate meaningful relationships.
How accurate are the astrological calculations?
Our calculations are based on precise astronomical data and use the same algorithms employed by professional astrologers. We require your exact birth time and location to ensure the highest accuracy for your birth chart.
Do I need to know my exact birth time?
Yes, your exact birth time is crucial for accurate astrological readings. Even a few minutes can change your rising sign and house placements. If you don't know your birth time, you can often find it on your birth certificate or by contacting the hospital where you were born.
How does STARFIELDS help with relationships?
STARFIELDS helps you understand the cosmic nature of your loved ones by creating detailed profiles for friends and family. Like tending a garden, each relationship has unique needs. Our app provides insights into how different personalities interact, what each person needs to flourish, and how to nurture deeper connections through astrological understanding.
Subscription & Premium Features
What's included in the premium subscription?
Premium subscribers get personalized daily, weekly, monthly, and yearly horoscopes, 24 monthly Starfields Credits for AI Questions and Holistic Readings, up to 20 friend and family profiles, detailed placement analysis, and priority support. Premium costs $9.99/month or $89.99/year (save 25%).
What are Starfields Credits?
Starfields Credits are our unified currency for premium AI-powered features. Use them to ask questions about your relationships and cosmic insights, or to generate comprehensive holistic readings of your birth chart. Premium users get 24 credits each month, and you can purchase additional credit packs (6 credits for $3.99) anytime.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time through your device's app store settings. Your premium features will remain active until the end of your current billing period.
Is there a free version?
Yes! Free users get access to birth charts, daily horoscopes, and sun/moon/rising sign information. The first 10,000 users also receive 3 free Starfields Credits to try our AI-powered Questions and Readings. After that, you can purchase additional credits or upgrade to Premium for unlimited access.
How do I download the STARFIELDS app?
The STARFIELDS app is available for both iOS and Android devices:
Technical Support
The app isn't loading my chart. What should I do?
First, check your internet connection and try refreshing the app. If the problem persists, try logging out and back in. For persistent issues, contact our support team at the support page.
Can I use STARFIELDS on multiple devices?
Yes, your account syncs across all your devices. Simply log in with the same credentials on any device to access your profiles and premium features.
How do I delete my account?
You can delete your account by contacting our support team through the support page. Please note that this action is permanent and will remove all your data from our servers.
Still have questions?
Can't find what you're looking for? Our support team is here to help.
Contact Support