Frequently Asked Questions
Find answers to common questions about STARFIELDS, your astrological charts, and our services.
General Questions
What is STARFIELDS?
STARFIELDS is a comprehensive astrology app that provides personalized birth charts, daily horoscopes, and deep astrological insights. We combine ancient wisdom with modern technology to help you understand your cosmic blueprint.
How accurate are the astrological calculations?
Our calculations are based on precise astronomical data and use the same algorithms employed by professional astrologers. We require your exact birth time and location to ensure the highest accuracy for your birth chart.
Do I need to know my exact birth time?
Yes, your exact birth time is crucial for accurate astrological readings. Even a few minutes can change your rising sign and house placements. If you don't know your birth time, you can often find it on your birth certificate or by contacting the hospital where you were born.
Subscription & Premium Features
What's included in the premium subscription?
Premium subscribers get access to detailed daily, monthly, and yearly horoscopes, unlimited profile creation, advanced chart analysis, and exclusive astrological content. Free users can access basic weekly horoscopes and create up to 3 profiles.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time through your device's app store settings. Your premium features will remain active until the end of your current billing period.
Is there a free trial?
We offer a free version of the app with basic features. You can explore weekly horoscopes and create up to 3 profiles without any payment. Premium features require a subscription.
Technical Support
The app isn't loading my chart. What should I do?
First, check your internet connection and try refreshing the app. If the problem persists, try logging out and back in. For persistent issues, contact our support team at support@starfields.app.
Can I use STARFIELDS on multiple devices?
Yes, your account syncs across all your devices. Simply log in with the same credentials on any device to access your profiles and premium features.
How do I delete my account?
You can delete your account by contacting our support team at support@starfields.app. Please note that this action is permanent and will remove all your data from our servers.
Still have questions?
Can't find what you're looking for? Our support team is here to help.
Contact Support